FAQ



Q: Do I have to sign up for an account to order?

A: If you are a Consumer, then No. Simply add the items that you want to your cart, and then use our Guest checkout to complete your order.


Q: When I try to add an item to my cart, I see a page with the words "Whoops! Your session has expired", along with a login box. Why is this?

A: Ensure that you allow your browser to accept cookies from our web site. Below are instructions to allow cookies for "Internet Explorer" and "Mozilla Firefox".

Internet Explorer

To find out which version of Internet Explorer you are using, click "Help --> About Internet Explorer". If you do no have a "Help" menu, you should have a "(?)" menu or a "Gear Icon". Click the "(?)" or "Gear Icon" menu and then click "About Internet Explorer".

  1. For "Internet Explorer v6.0, 7.0, and 8.0", click the "Tools" menu, and then click "Internet options".
    For "Internet Explorer v9.0, 10.0, and 11.0", click the "Gear Icon", and then click "Internet options".
  2. Click the "Privacy" tab.
  3. Click the "Sites" button.
  4. Enter "annabellebearden.com" into the "Address of website" field.
  5. Click the "Allow" button.
  6. Click the "OK" button.
  7. Click the "OK" button again.

Mozilla Firefox
  1. Click the "Tools" menu, and then click "Options".
  2. In the browser window, click the "Privacy" link at the left.
  3. Under the History section on the right, click the "Exceptions" button.
  4. Under the "Exceptions - Cookies" box, enter "annabellebearden.com" into the "Address of website" field.
  5. Click the "Allow" button.
  6. Click "Save Changes".


Q: How do I add Annabelle Bearden to my Favorites or Sidebar?

A: You can do this two ways:

  1. We have created these links to make it more convenient for you:
    1. Internet Explorer Users Click This Link --> Add Annabelle Bearden To Your Favorites
    2. Mozilla Firefox Users Click This Link --> Add Annabelle Bearden To Your Sidebar
  2. If the link doesn't work, follow the instructions below for your browser:
    1. Internet Explorer: On the main page of our site, click the "Favorites" menu and select "Add To Favorites...". You can also use the keyboard shortcut for "Add To Favorites", which is "Ctrl+D".
    2. Mozilla Firefox: On the main page of our site, click the "Bookmarks" menu and select "Bookmark This Page". You can also use the keyboard shortcut for "Bookmark This Page", which is "Ctrl+D".


If you still need assistance, please visit our Contact Us page and let us know!

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